No Show Policy | GreatLIFE Golf Management

No-Show / Short-Show Policy

Summary

If you book a tee time and don’t arrive with your full party—or you don’t arrive at all—up to 50% of the total green fee and cart fee per missing player may be charged to the card on file.

Definitions

  • No-Show: The reservation does not check in at the scheduled time and does not cancel within the allowed window.
  • Short-Show: Fewer players check in than reserved (e.g., you book 4, only 2 play).

Fees

  • Charge Amount: Up to 50% of the total green fee and cart fee for each absent player on the reservation.
  • When Charged: Typically within 72 hours after the scheduled tee time.
  • What’s Included: Green fee + cart fee (taxes and add-ons may be excluded from this calculation at the club’s discretion).

Cancellations & Changes

  • Cancellation Window: You may modify or cancel up to [8 hours] before your tee time without penalty.
  • How to Cancel: Use your confirmation link in the text and email confirmations or contact the golf shop.
  • Group Size Changes: Reduce players before the 8-hour window to avoid fees for any unused spots.

Exceptions

  • Weather / Course Closure: If the course is closed or declares unplayable conditions, no fee is charged.
  • Club Discretion: We may waive or adjust fees for verified emergencies or special circumstances.

Card on File & Authorization

  • By booking, you authorize our golf course to charge the card on file per this policy for any no-show or short-show fees associated with your reservation.

Need Help?

Questions or disputes must be submitted within 7 days of the tee time to the golf course directly.

Contacting GreatLIFE Golf directly will result in delays to a resolution.

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